Copy of Returns & Refunds
Eligibility
“We are committed to quality, customer experience, and sustainability. Most of our collection is returnable or exchangeable however due to weight, cost and impact of shipping some of our items are non-returnable and restocking fees may apply. Please refer to the chart below for details:
We are committed to supporting you in your movement journey, please reach out to us via Live Chat or hello@liftedmovement.com with any questions.”
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Weights Kits & Bands | |
Resistance Bands | Returnable, No Restocking Fee |
Hand Weights | Returnable, No Restocking Fee |
Free Weights 5lbs - 15lbs | Returnable, $15 Restocking Fee |
Free Weights 18lbs+ | Returnable, $25 Restocking Fee |
Kettlebells |
Returnable, $25 Restocking Fee |
Movement Furniture | |
Wedges | Returnable, No Restocking Fee |
Movement Mat* | Non-returnable |
Movement Cart | Non-returnable |
The ARc, Arc Deluxe (+Weights) |
Non-returnable |
Refunds
For eligible products, please reach out to us within 14 days of receiving your equipment and we will support you in processing a return/refund. Your items must be in the same condition you received them, unused, with tags and original packaging, and proof of purchase / receipt. Refunds will be made to original form of purchase. Shipping and delivery fees are non-refundable. We do not cover shipping fees for returning product.
Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item. Please keep all packaging including boxes and crates until after you have inspected your items.
We are here to help! Please reach out to us on Live Chat or at hello@liftedmovement.com.
Please note, our return policy has been updated as of Oct 23, 2024. If you made your purchase prior to this date, please contact us for any questions related to eligibility & your order.