Returns & Refunds

Eligibility

We are committed to quality, customer experience, and sustainability. Most of our collection is returnable or exchangeable however due to weight, cost and impact of shipping some of our items are non-returnable and restocking fees may apply. Please refer to the chart below for details:

Movement Equipment
Resistance Bands	Returnable | No Restocking Fee
Hand Weights	Returnable | No Restocking Fee
Free Weights 5lbs - 15lbs	Returnable | $10 Restocking Fee
Free Weights 18lbs - 25lbs	Returnable | $25 Restocking Fee
Kettlebells	Returnable | $25 Restocking Fee
Movement Furniture
Wedges	Returnable | No Restocking Fee
Movement Mat	Non-returnable
Movement Cart	Non-returnable
The Arc, Arc Deluxe, Arc Duo	Non-returnable

We are committed to supporting you in your movement journey, please reach out to us via Live Chat or hello@liftedmovement.com with any questions.

Refunds 

For eligible products, please reach out to us within 14 days of receiving your equipment and we will support you in processing a return/refund. Your items must be in the same condition you received them, unused, with tags and original packaging, and proof of purchase / receipt. Refunds will be made to original form of purchase. Shipping and delivery fees are non-refundable. We do not cover shipping fees for returning product. 

Damages and issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item. Please keep all packaging including boxes and crates until after you have inspected your items.  

Please note, our return policy has been updated as of Nov 23, 2024. If you made your purchase prior to this date, please contact us for any questions related to eligibility & your order.